Refund Policy

Thank you for shopping with Foterra Jewelry! Your order will be sent via the shipping service chosen by you, the customer, at checkout after it is created. Our jewelry is made to order and can take up to 10 days to create. We will send you notification when shipped.

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can not offer you a refund or exchange. 
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 
There may be slight inconsistencies in the resin and paper used to create your jewelry piece. This is because every piece is hand made and one of a kind. These differences from piece to piece add to the charm of the piece and should not be considered a defect. 
Custom pieces are not returnable or exchangeable. Click HERE to start a return.